Shipping & Delivery
SHIPPING & DELIVERY
Do you ship worldwide & how much does shipping cost?
Yes - we ship worldwide. We offer customers USA and International Shipping with tracking.
Processing Times
Orders can sometimes take 2-4 days to process after placing the order before shipping out.
Where can I find my tracking number?
When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it!
If you need more detailed information, please send us an email at support@Veloralux.com and we'll help you out!
Unexpected Delays
In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!
**Due to overwhelming joy with Joyify, we are running into some supply chain issues so shipping times may be delayed by a few days. Rest assured we are trying our hardest to get it to all of you on time. Thank you **